FAQs & Troubleshooting FAQ Search Results QL-800 Not your product? Search by FAQ ID number Search Back to FAQs & Troubleshooting. 2 Results 1.faqp00001067_003 (Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." 2.faqp00001067_002 I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." FAQs & Troubleshooting