FAQs & Troubleshooting

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Model discontinued. This page is no longer updated.

HL-5040

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 26/04/2013 ID: faq00000011_009

White spots appear in areas of dense black printing.


Please check the following points:

  • Make sure that you use paper that meets our specifications. To see what kind of paper you can use, click here.
  • Choose "Thick paper" mode in the printer driver, or use thinner paper than you are currently using. Check if the setting next to "Media Type" is as it should be.
  • Make sure the printer's environment is appropriate because conditions such as high humidity can cause hollow print.

Related FAQs

Related Models

HL-5040, HL-5050, HL-5070N

If you need further assistance, please contact Brother customer service:

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