FAQs & Troubleshooting

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DS-620

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 15/10/2018 ID: faq00100000_001

Check the firmware version.

Follow the steps below to check the firmware version.
NOTE: Illustrations may vary depending on the Operating System you are using.

 

  1. Slide the Wi-Fi® switch of your machine to OFF.
  2. Turn on your machine by pressing Power on the control panel of your machine.
  3. Connect your machine to the PC with a USB cable.
  4. Press OK on the control panel of your machine.
  5. Launch the DSmobileCapture.
  6. Choose your machine and click OK.
  7. Click Setup Setup  (This step is only for Windows).
  8. Click Information and check the firmware version of your machine next to F/W Version.

    Information

Related Models

DS-620, DS-720D

If you need further assistance, please contact Brother customer service:

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