FAQs & Troubleshooting

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HL-5070N

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 26/09/2011 ID: faq00000063_014

Print on envelopes.


Do not use any of the following types of envelopes, as they will cause paper feed problems:

  • Envelopes that are damaged, curled, wrinkled, or irregularly shaped
  • Envelopes that are extremely shiny or highly textured
  • Envelopes with clasps, snaps or tie strings.
  • Envelopes with self-adhesive closures
  • Envelopes of baggy construction
  • Envelopes that are not sharply creased
  • Embossed envelopes
  • Envelopes that were previously printed by a laser printer
  • Envelopes that are pre-printed on the inside
  • Envelopes that cannot be arranged uniformly when placed in a pile
  • Envelopes constructed with paper that exceeds the paper weight specifications for the printer.
  • Poorly manufactured envelopes with edges that are not straight or consistently square.
  • Envelopes with transparent windows, holes, cutouts or perforations.

Before printing envelopes, you must fan the stack of envelopes well to avoid paper jams and misfeeds.

  • Do not load different types of paper at the same time in the paper cassette because paper jams and misfeeds may occur.
  • Do not print on envelopes using 2-Sided(Duplex) printing.
  • For correct printing, you must select the same paper size from within your software application as the paper in the tray.
  • If your application software does not support paper size selection in its print menu, you can change the paper size on the printer's control panel under the PAPER menu.

  1. Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver.

    Media Type: Envelopes
    Paper Source: Manual

  2. Open the back output tray, and then pull out the face-up output tray support if necessary.
  3. Open the MP tray and lower it gently.
  4. Pull out the MP tray support flap.
  5. Put the envelopes in the MP tray so that they touch the back of the tray and remain below the maximum paper mark (t).

    Do not put more than 3 envelopes in the MP tray at any one time, or it may cause a jam.

  6. Press and slide the paper-width guide to fit the envelope size.

     

  7. Send the print data to the printer.

     

  8. After you finish the print job, close the back output tray.

Related Models

HL-5050, HL-5070N

If you need further assistance, please contact Brother customer service:

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