FAQs & Troubleshooting

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PJ-822

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 23/07/2024 ID: faqp00000106_004

I cannot install the printer driver because the installation stops after I connect the printer to my computer.

  1. Turned the machine on after you connected it to the computer.

  2. Download the Printer Driver Uninstaller from the [Downloads] section of this website. Once downloaded, double-click the downloaded file.

  3. When the installation starts, follow the on-screen instructions. After restarting your computer, re-install the printer driver.
  • If you are using other Brother P-touch, Label Printer, Stamp Creator or Mobile Printer series, re-install the drivers for each series after running the tool.
  • If your machine's icon remains in the Devices and Printers after running the tool, right-click the icon and delete it.

Related Models

PJ-622, PJ-623, PJ-662, PJ-663, PJ-722, PJ-723, PJ-762, PJ-763, PJ-763MFi, PJ-773, PJ-822, PJ-823, PJ-862, PJ-863, PJ-883, PT-1230PC, PT-18R, PT-2100, PT-2420PC, PT-2430PC, PT-2480, PT-2700, PT-2730, PT-3600, PT-7600, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, PT-D410, PT-D450, PT-D460BT, PT-D600, PT-D610BT, PT-E550W, PT-E850TKW, PT-P700, PT-P710BT, PT-P750W, PT-P900W, PT-P950NW, QL-1050, QL-1050N, QL-1060N, QL-500, QL-550, QL-580N, QL-650TD, QL-720NW, QL-800, QL-820NWB, RJ-3050, RJ-3150, RJ-4030, RJ-4040, SC-2000, SC-2000USB, TD-4000, TD-4100N, TD-4410D, TD-4420DN

If you need further assistance, please contact Brother customer service:

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