PJ-863
FAQs & Troubleshooting |

PJ-863
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Updated:08/28/2026
These are the most viewed FAQs, ranked by popularity.
- 1.This printer is not detected when establishing a Bluetooth® connection.
- 2.Where can I download the latest P-touch Editor for Mac?
- 3.Printing from an Android™ device
- 4.How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 5.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
Latest
These are the latest FAQs, sorted by last update date.
08/26/2026
What iOS mobile application can I use?
08/26/2026
What Android™ mobile application can I use?
07/24/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
07/06/2026
Printing is not possible. (USB connection) (for Windows)
06/12/2026
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
