PJ-863
![]() |
FAQs & Troubleshooting |

PJ-863
Search by Keyword(s)
Categorized
Getting Started
Easy Tasks
Troubleshooting
Others
Popular
Updated:06/13/2025
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot install the printer driver or print in Windows 11.
- 2.What Android™ mobile application can I use?
- 3.I cannot connect my printer to a Windows 11 computer via USB.
- 4.What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 5.How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
Latest
These are the latest FAQs, sorted by last update date.
04/03/2025
Can I directly operate my printer from a self-developed application software and print a label?
02/19/2025
What iOS mobile application can I use?
11/28/2024
I cannot install the printer driver or print in Windows 11.
10/15/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
09/27/2024
Where can I find my Brother printer's serial number?