PJ-762
FAQs & Troubleshooting |

PJ-762
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Updated:10/05/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How do I turn the printer off?
- 2.Printing from a Windows PC or Mac
- 3.My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
- 4.Installing the software
- 5.Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
Latest
These are the latest FAQs, sorted by last update date.
09/11/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
08/26/2026
What Android™ mobile application can I use?
07/06/2026
Printing is not possible. (USB connection) (for Windows)
06/12/2026
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
05/28/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.