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These are the most viewed FAQs, ranked by popularity.
- 1.I forgot my password. (version 6.x.xx.xxx or earlier)
- 2.Can I change my registered email address?
- 3.The sound suddenly gets quiet during the meeting
- 4.Mute/ Unmute audio. (version 6.x.xx.xxx or earlier)
- 5.Check if the microphone is working properly
These are the latest FAQs, sorted by last update date.
Join an online meeting
Every time I join the meeting via web browser, I am asked to install plug in. Do I have to install this every time?
I cannot join an online meeting and get an error message "Unable to download web components."
I cannot enter the meeting room using Mozilla® Firefox®. (Mozilla® Firefox® version 52.0 or later user)
I cannot enter the meeting room and get an error message "Unable to connect". (Android™)