PJ-623
FAQs & Troubleshooting |

PJ-623
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Popular
Updated:17/09/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How to install the rechargeable Ni-MH Battery (Optional)
- 2.Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 3.How to identify the printer's firmware version
- 4.The Brother Print SDK Demo app will not be available on Google Play™.
- 5.How do I connect the printer and my computer via USB cable?
Latest
These are the latest FAQs, sorted by last update date.
11/09/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
26/08/2026
How do I transfer label or slip templates?
26/08/2026
What Android™ mobile application can I use?
06/07/2026
Printing is not possible. (USB connection) (for Windows)
28/05/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.