MFC-7420
FAQs & Troubleshooting |

MFC-7420
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:28/04/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 2."Paper Jam Inside" error appears on the LCD. What should I do?
- 3.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4.Scan multiple pages into one file instead of each scan being saved as a separate file.
- 5.When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
Latest
These are the latest FAQs, sorted by last update date.
13/04/2026
How to identify your Operating System (OS).
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
30/07/2025
I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
16/04/2025
I cannot print from my computer via USB.
19/06/2024
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)