MFC-685CW
FAQs & Troubleshooting |

MFC-685CW
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:11/03/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Locate files scanned with ControlCenter3 (For Windows)
- 2.Scan and save a document in PDF format (Scan to File)
- 3.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4.Can I print from or scan to Android™ Smartphone?
- 5.I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
Latest
These are the latest FAQs, sorted by last update date.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
19/01/2026
I can print but cannot scan via network. (For Mac)
17/10/2025
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
30/07/2025
I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
30/07/2025
Why doesn't the machine answer when receiving a call?