DS-620
![]() |
FAQs & Troubleshooting |

DS-620
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:24/07/2025
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot save a file downloaded from the Brother support website (For Windows)
- 2.Loading the Carrier Sheet.
- 3.Cannot find the scanner (Error Code 2019: Initialization Failed)
- 4.When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
- 5.My scanner is connected but it will not feed my document or do anything else.
Latest
These are the latest FAQs, sorted by last update date.