DCP-8020
FAQs & Troubleshooting |

DCP-8020
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:12/06/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How do I install the Optional Tray Module?
- 2.The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 3.I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 4.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5.When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
Latest
These are the latest FAQs, sorted by last update date.
01/06/2026
How to identify your Operating System (OS).
16/04/2025
I cannot print from my computer via USB.
10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
01/06/2023
Delete print jobs from the print queue.
26/04/2023
Check the IP addresses of your PC and the Brother machine