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These are the most viewed FAQs, ranked by popularity.
- 1.Change video resolution. (version 6.x.xx.xxx or earlier)
- 2.The sound suddenly gets quiet during the meeting. (version 6.x.xx.xxx or earlier)
- 3.I forgot my password. (version 6.x.xx.xxx or earlier)
- 4.I cannot get into the online meeting even if I enter the correct password. The message "Password required" is displayed. (version 6.x.xx.xxx or earlier)
- 5.When I enter the email addresses in the invitation email from Schedule a Meeting and try to send the invitation, an error message appears and the email is not sent.
These are the latest FAQs, sorted by last update date.
Join an online meeting
I cannot enter the meeting room using Mozilla® Firefox®. (Mozilla® Firefox® version 52.0 or later user)
I cannot enter the meeting room and get an error message "Unable to connect". (Android™)
I cannot enter the meeting room or log in, and "Enter OmniJoin Service URL" is displayed. (iOS)
Attendees see two Annotation tool pointers. (Windows 8 or earlier)