PJ-863
FAQs & Troubleshooting |

PJ-863
Categorised
Getting Started
Easy Tasks
Troubleshooting
Others
Popular
Updated:27/07/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How do I clean the platen roller?
- 2.What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 3.What Android™ mobile application can I use?
- 4.How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 5.How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
Latest
These are the latest FAQs, sorted by last update date.
24/07/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
06/07/2026
Printing is not possible. (USB connection) (for Windows)
12/06/2026
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
28/05/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
13/04/2026
How to identify your Operating System (OS)
