QL-820NWB/ 820NWBc
FAQs & Troubleshooting |

QL-820NWB/ 820NWBc
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Updated:27/10/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot select my printer in a Brother app when trying to print or configure settings using a USB connection. (Windows 11)
- 2.Installing the software
- 3.I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 4.Use Remote Update to download files to your printer from an FTP server
- 5.I cannot select the label size or print after installing the printer driver using a USB connection. (Windows 11)
Latest
These are the latest FAQs, sorted by last update date.
16/10/2026
Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
11/09/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
26/08/2026
How do I transfer label or slip templates?
26/08/2026
What iOS mobile application can I use?
26/08/2026
What Android™ mobile application can I use?
