DCP-J315W
 |
FAQs & Troubleshooting |
DCP-J315W
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How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
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Popular
Updated:04/11/2026
These are the most viewed FAQs, ranked by popularity.
- 1.When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 2.Scan and save a document in PDF format (Scan to File)
- 3.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4.Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5.I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
Latest
These are the latest FAQs, sorted by last update date.
01/10/2026
I still receive the error message "Paper Jam" after I removed the jammed paper.
01/10/2026
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
01/10/2026
Which E-mail packages are compatible with ControlCenter3?
01/10/2026
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
01/10/2026
Glossy Paper does not feed correctly. What can I do?