MFC-8220
![]() |
FAQs & Troubleshooting |

MFC-8220
Search by Keyword(s)
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:15/07/2025
These are the most viewed FAQs, ranked by popularity.
- 1.I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 2.The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 3.I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4.When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 5.When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
Latest
These are the latest FAQs, sorted by last update date.
16/04/2025
I cannot print from my computer via USB.
13/12/2024
How to identify your Operating System (OS).
10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
01/06/2023
Delete print jobs from the print queue.