FAQs & Troubleshooting
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RJ-3250WB
160 Results
1.
The printer does not enter the sleep mode when it is connected via a wireless LAN.
2.
I cannot connect Wired LAN or WLAN when using the Active Docking Station.
3.
How do I transfer label or slip templates?
4.
Will my printer automatically turn itself off?
5.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
6.
How to change the Media Roll Holder
7.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
8.
How do I reset Wi-Fi® setting?
9.
Use Remote Update to download files to your printer from an FTP server
10.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
11.
Where can I find the printer's network settings, such as IP address?
12.
This printer is not detected when establishing a Bluetooth® connection.
13.
How do I insert/change the paper or label roll?
14.
How do I connect the printer to a mobile device using NFC? (for Android™ devices)
15.
How do I transfer label templates with P-touch Transfer Express?
16.
How do I uninstall the printer driver?
17.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
18.
How to attach the Belt Clip
19.
What Android™ mobile application can I use?
20.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
21.
I can no longer print from my computer via Bluetooth® even though I was able to print previously.
22.
A security warning appears when accessing Web Based Management via HTTPS.
23.
How to identify your Operating System (OS) for Windows or Mac
24.
I cannot print after updating the firmware or font data.
25.
How to connect to a DC power socket (Optional)
26.
How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
27.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
28.
My computer/mobile device shows two Bluetooth® printers and after pairing my printer I cannot print and get a communication error.
29.
How do I connect my computer to the printer using the Wireless Direct mode?
30.
The LED indicator or the LCD is not lit.