FAQs & Troubleshooting
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PJ-723
106 Results
1.
Printing from a Windows PC or Mac
2.
How do I turn the printer off?
3.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
4.
Installing the software
5.
How do I transfer templates to the printer?
6.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
7.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
8.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
9.
How do I transfer label templates with P-touch Transfer Express?
10.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
11.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
12.
What Android™ mobile application can I use?
13.
The side margins are incorrect.
14.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
15.
Using the Printer Setting Tool (for Windows)
16.
Using the Device Settings (for Windows)
17.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
18.
How to connect to a DC power outlet (optional)
19.
How to connect to an AC power outlet (optional)
20.
The print quality is poor, and the image is too light or dark.
21.
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
22.
Where can I find my Brother printer's serial number?
23.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
24.
The latest printer driver was successfully installed, but the driver did not update correctly.
25.
Using the Printer Setting Tool (for Mac)
26.
The top margin is incorrect.
27.
The printing date/time is not printed. (P-touch Editor 5.x for Windows)
28.
Printing is not possible. (USB connection)
29.
How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
30.
How to delete the registry information and files related to the printer driver