FAQs & Troubleshooting
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MFC-9320CW
340 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Scan and save a document in PDF format (Scan to File)
3.
Printouts are curled or wavy.
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
6.
Printouts have wrinkles.
7.
Can I print from or scan to Android™ Smartphone?
8.
Adjust color settings by using the custom setting in the printer driver
9.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
10.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
11.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
12.
Can I print from and scan to iPhone, iPod touch and iPad?
13.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
14.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
15.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
16.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
17.
Print on plain paper or bond paper from the Manual feed slot
18.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
19.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
20.
The toner does not fix to paper well. (Poor fixing)
21.
I'm using Macintosh. What is the PreScan option used for?
22.
Turn the Toner Save Mode on or off.
23.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
24.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
25.
I cannot install Brother drivers on Debian 10 or later (Linux)
26.
What driver package format is supported by my Linux distribution?
27.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
28.
Change the printer driver settings (Windows/macOS)
29.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
30.
I cannot print using my Brother machine on a wireless network (Windows)