FAQs & Troubleshooting
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MFC-8370DN
322 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Can I print from or scan to Android™ Smartphone?
4.
What is Brother iPrint&Scan?
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
Scan and save a document in PDF format (Scan to File)
7.
I still receive the error message "Replace Parts Drum" or "Replace Drum" after I replace the drum unit with a new one.
8.
The printer status is Offline or Paused.
9.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
10.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
11.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
12.
How do I adjust my Brother machine's tray use for copying, faxing, and printing?
13.
Wrinkles or creases
14.
Faint
15.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
16.
How to load numbered checks or forms in the paper tray?
17.
How do I make my copied images lighter or darker?
18.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
19.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
20.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
21.
White lines across the page
22.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
23.
I cannot install Brother drivers on Debian 10 or later (Linux)
24.
Toner specks
25.
Hollow print
26.
Black lines down the page
27.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
28.
Select automatic 2-sided(duplex) or booklet print using my Windows computer.
29.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
30.
The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)