FAQs & Troubleshooting
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MFC-465CN
272 Results
1.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
4.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
I cannot save a file downloaded from the Brother support website (For Windows)
7.
Can I use voice mail on the same line as my Brother machine?
8.
One or more of my colors are not printing (blank). What can I do?
9.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
10.
How do I load paper?
11.
Scan multiple pages into one file instead of each scan being saved as a separate file.
12.
Can third party ink be used to refill the ink cartridges?
13.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
14.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15.
Pre-Required Procedures (Linux)
16.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
17.
Change the printer driver settings (Windows/macOS)
18.
Can I print using only the black ink cartridge when the Color cartridges have run out?
19.
Where is the USB port on the machine?
20.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
21.
Open the Status Monitor
22.
I cannot make borderless prints.
23.
Can I use AirPrint with my Brother machine?
24.
Can I print from or scan to Android™ Smartphone?
25.
The printer status is Offline or Paused.
26.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
27.
Which E-mail packages are compatible with ControlCenter3?
28.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
29.
When I print, the pages are smudged with ink. What should I do?
30.
Why doesn't the machine answer when receiving a call?