FAQs & Troubleshooting
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MFC-255CW
319 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
One or more of my colors are not printing (blank). What can I do?
3.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
4.
Print using only the black ink cartridge when the Color cartridges have run out.
5.
Load paper in the paper tray
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7.
What is Brother iPrint&Scan?
8.
How do I load envelopes into my machine?
9.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
10.
I cannot print using my Brother machine on a wireless network (Mac)
11.
Can I print from or scan to Android™ Smartphone?
12.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
13.
How do I know which side up my photo paper should be in the tray?
14.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
15.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
16.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
17.
The printer status is Offline or Paused.
18.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
19.
Scan and save a document in PDF format (Scan to File)
20.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
21.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
22.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
23.
Can I print from and scan to iPhone, iPod touch and iPad?
24.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
25.
Change the printer driver settings (Windows/macOS)
26.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
27.
Can I use voice mail on the same line as my Brother machine?
28.
When I print, the pages are smudged with ink. What should I do?
29.
Paper Jam
30.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)