FAQs & Troubleshooting
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QL-800
181 Results
1.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
2.
The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
3.
I cannot install the printer driver.
4.
Where can I download the latest P-touch Editor for Mac?
5.
How to uninstall the printer driver and software
6.
Where can I find my Brother printer's serial number?
7.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
8.
I got an error while installing the printer driver. (Linux®)
9.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
10.
Installing the software
11.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
12.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
13.
Using the Device Settings (for Windows)
14.
(Video) 2-color Printing is not possible.
15.
Printing is not possible. (USB connection)
16.
Small characters or thin lines are printed faintly.
17.
Using the Printer Setting Tool (for Windows)
18.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
19.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
20.
How to install Brother software on a computer not connected to the Internet
21.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
22.
How to identify your Operating System (OS) for Windows or Mac
23.
(Video) Small characters or thin lines are printed faintly.
24.
How do I transfer label or slip templates?
25.
2-color Printing is not possible.
26.
I cannot save a file downloaded from the Brother support website (For Windows)
27.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
28.
Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
29.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
30.
Which label printers are compatible with iPrint&Label? (iPrint&Label)