FAQs & Troubleshooting
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HL-L8350CDW
179 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
Load paper in the paper tray
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Can I print from or scan to Android™ Smartphone?
5.
The printer status is Offline or Paused.
6.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
7.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
8.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
9.
Jam Tray / Jam Tray 1 / Jam Tray 2
10.
Install extra memory
11.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
12.
Jam 2-sided
13.
Replace Drum
14.
Replace Toner
15.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
16.
Protect your Brother machine against unauthorised access over the network
17.
My Brother machine could not be found over the network when I installed drivers on my PC.
18.
What is AirPrint?
19.
Jam Rear
20.
Add your Brother machine with AirPrint (macOS)
21.
What is Brother iPrint&Scan?
22.
Replace PF Kit xx
23.
Replace Belt
24.
Turn the Toner Save Mode on or off.
25.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
26.
What is the recommended paper?
27.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
28.
Cannot print after a Windows 10 update (June 2020)
29.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
30.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?