FAQs & Troubleshooting
Latest |
HL-L2365DW
171 Results
1. 14/02/2024
I cannot print using my Brother machine on a wireless network (Mac)
2. 14/02/2024
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
3. 07/02/2024
Set up your Brother machine on a wireless network
4. 07/02/2024
(Video) Unpack your Brother machine
5. 07/02/2024
(Video) Load paper
6. 07/02/2024
(Video) Connect the power cord
7. 07/02/2024
(Video) Load an Envelope (Manual Feed Slot)
8. 05/01/2024
My machine prints documents in inverted colors after updating to Android™ 14.
9. 10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
10. 20/07/2023
Check the firmware version.
11. 29/06/2023
Print both sides of paper or a booklet automatically
12. 27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
13. 08/06/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
14. 06/06/2023
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
15. 06/06/2023
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
16. 01/06/2023
Add your Brother machine with AirPrint (macOS)
17. 01/06/2023
Delete print jobs from the print queue.
18. 16/05/2023
I cannot print from my computer via USB.
19. 26/04/2023
I cannot print using my Brother machine on a wired network. (Windows/macOS)
20. 07/04/2023
I cannot print on a wireless (Wi-Fi) network (Windows)
21. 27/03/2023
"Offline" appears on the Status Monitor.
22. 27/03/2023
Install the built-in drivers (For Windows 8 and Windows 10)
23. 27/03/2023
Change the printer driver settings (Windows/macOS)
24. 27/03/2023
The printer status is Offline or Paused.
25. 15/02/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
26. 14/02/2023
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
27. 14/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
28. 19/12/2022
Can I use non-Brother or third party supplies with the Brother machine?
29. 19/12/2022
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
30. 19/12/2022
Toner Low or Prepare New Toner Cartridge