FAQs & Troubleshooting
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HL-L2365DW
171 Results
1.
(Video) Load paper
2.
Replace Drum
3.
(Video) Replace Toner
4.
I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
What is Brother iPrint&Scan?
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
Jam Rear
9.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
10.
Can I print from and scan to iPhone, iPod touch and iPad?
11.
Load paper in the paper tray
12.
(Video) Connect the power cord
13.
Jam Inside (With Video Instructions)
14.
My Brother machine could not be found over the network when I installed drivers on my PC.
15.
(Video) Unpack your Brother machine
16.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
17.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
18.
Jam 2-sided
19.
Jam Tray (1)
20.
(Video) Load an Envelope (Manual Feed Slot)
21.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
22.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
23.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
24.
Add your Brother machine with AirPrint (macOS)
25.
Can I print from or scan to Android™ Smartphone?
26.
Reset the print server to the default factory settings.
27.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
28.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
29.
What kind of envelopes and labels are recommended for printing?
30.
Curled or wavy