FAQs & Troubleshooting
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HL-8050N
135 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The printer status is Offline or Paused.
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
6.
What can happen if the wrong paper is used in your machine.
7.
What is the recommended paper?
8.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
9.
Can I use non-Brother or third party supplies with the Brother machine?
10.
"JAM C" error appears on the LCD. What should I do?
11.
The paper is skewed when it's printed.
12.
What is the BRAdmin Professional software used for?
13.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
14.
How do I install the Duplex Unit?
15.
I cannot install Brother drivers on Debian 10 or later (Linux)
16.
How to identify your Operating System (OS).
17.
Can I print from or scan to Android™ Smartphone?
18.
How can I activate/deactivate the Toner Save Mode?
19.
How do I install the Optional Tray Unit?
20.
Cannot print after a Windows 10 update (June 2020)
21.
I cannot save a file downloaded from the Brother support website (For Windows)
22.
Delete print jobs from the print queue.
23.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
24.
"JAM D" error appears on the LCD. What should I do?
25.
How do I install the Offset Catch Tray?
26.
How do I install additional memory?
27.
What driver package format is supported by my Linux distribution?
28.
Download a file from the "Downloads" section and save it to Windows 8 computer.
29.
"JAM E" error appears on the LCD. What should I do?
30.
"JAM B" error appears on the LCD. What should I do?