FAQs & Troubleshooting
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HL-6050DN
150 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The printer status is Offline or Paused.
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5.
Does NC-2200w work with Windows Vista?
6.
How to identify your Operating System (OS).
7.
"JAM REAR" error appears on the LCD. What should I do?
8.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
9.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
10.
Delete print jobs from the print queue.
11.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
12.
When I print a PDF file in 2 in 1 mode, the printer prints dots after printing the first few pages. How do I stop this happening?
13.
"JAM INSIDE" error appears on the LCD. What should I do?
14.
I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer's front panel, or in the driver? If I change the setting in the driver, will the printer's front/control panel setting be used?
15.
How do I install additional memory?
16.
Can I print from and scan to iPhone, iPod touch and iPad?
17.
"JAM MP TRAY" error appears on the LCD. What should I do?
18.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
19.
How do I factory reset the print server?
20.
What is the printable area per page?
21.
Download a file from the "Downloads" section and save it to Windows 8 computer.
22.
Install the built-in drivers (For Windows 8 and Windows 10)
23.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
24.
"JAM TRAY 1", "JAM TRAY2" error message appears on the LCD. What should I do?
25.
Can I print from DOS applications?
26.
What can happen if the wrong paper is used in your machine.
27.
Change the language displayed on my Brother machine's LCD.
28.
How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
29.
What is the BRAdmin Professional software used for?
30.
How do I disable the APIPA protocol?