FAQs & Troubleshooting
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HL-5250DN
169 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
What is Brother iPrint&Scan?
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
The printer status is Offline or Paused.
5.
Cannot print after a Windows 10 update (June 2020)
6.
Install the built-in drivers (For Windows 8 and Windows 10)
7.
Can I print from or scan to Android™ Smartphone?
8.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
9.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
10.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
11.
I cannot save a file downloaded from the Brother support website (For Windows)
12.
Protect your Brother machine against unauthorised access over the network
13.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
14.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
15.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
16.
What driver package format is supported by my Linux distribution?
17.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
18.
The documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
19.
Printouts have wrinkles or creases.
20.
Delete print jobs from the print queue.
21.
Download a file from the "Downloads" section and save it to Windows 8 computer.
22.
Print a web page from iPrint&Scan when using an Android™ mobile device.
23.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
24.
How to identify your Operating System (OS).
25.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
26.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
27.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
28.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
29.
Printouts (envelopes) have creases.
30.
How do I install the Optional Tray Unit?