FAQs & Troubleshooting
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HL-5250DN
169 Results
1.
What is Brother iPrint&Scan?
2.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
5.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
8.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
9.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
10.
Can I print from or scan to Android™ Smartphone?
11.
Printouts have wrinkles or creases.
12.
What can happen if the wrong paper is used in your machine.
13.
What kind of paper can I use?
14.
Printouts have a curl or wave.
15.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
Delete print jobs from the print queue.
18.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
19.
How to identify your Operating System (OS).
20.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
21.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
22.
What kind of memory can I use?
23.
Download a file from the "Downloads" section and save it to Windows 8 computer.
24.
Install the built-in drivers (For Windows 8 and Windows 10)
25.
Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
26.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
27.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
28.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
29.
Change the printer driver settings (Windows/macOS)
30.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver?