FAQs & Troubleshooting
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HL-5250DN
169 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
What is Brother iPrint&Scan?
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
The printer status is Offline or Paused.
5.
Cannot print after a Windows 10 update (June 2020)
6.
Install the built-in drivers (For Windows 8 and Windows 10)
7.
Can I print from or scan to Android™ Smartphone?
8.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
9.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
10.
I cannot save a file downloaded from the Brother support website (For Windows)
11.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
12.
What driver package format is supported by my Linux distribution?
13.
Protect your Brother machine against unauthorised access over the network
14.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
15.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
16.
Delete print jobs from the print queue.
17.
Download a file from the "Downloads" section and save it to Windows 8 computer.
18.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
19.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
20.
How to identify your Operating System (OS).
21.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
22.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
23.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
24.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
25.
How do I install the Optional Tray Unit?
26.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
27.
Print a web page from iPrint&Scan when using an Android™ mobile device.
28.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
29.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
30.
The documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?