FAQs & Troubleshooting
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HL-2240D
148 Results
1.
JAM TRAY 1
2.
JAM DUPLEX
3.
JAM REAR
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5.
SERVICE CALL
6.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
7.
REPLACE TONER
8.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
9.
JAM INSIDE
10.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
11.
I cannot find some option in the Printing preferences. (For Windows)
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
How to identify your Operating System (OS).
14.
I cannot install Brother drivers on Debian 10 or later (Linux)
15.
I cannot save a file downloaded from the Brother support website (For Windows)
16.
What is Toner Continue Mode?
17.
The printer status is Offline or Paused.
18.
What kind of paper can I use?
19.
What is the printable area per page?
20.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
21.
REPLACE DRUM
22.
What driver package format is supported by my Linux distribution?
23.
DRUM STOP
24.
Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
25.
What is the recommended paper?
26.
Delete print jobs from the print queue.
27.
Download a file from the "Downloads" section and save it to Windows 8 computer.
28.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
29.
Curled
30.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.