FAQs & Troubleshooting
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HL-2140
137 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Replace the toner cartridge
3.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
6.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
7.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
8.
The printer cannot print full pages of a document. An error message "PRINT OVERRUN" is printed out.
9.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
10.
"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire of the drum unit.
11.
Can I use non-Brother or third party supplies with the Brother machine?
12.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
13.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
14.
Can I use AirPrint with my Brother machine?
15.
What is the recommended paper?
16.
How can I activate/deactivate the Toner Save Mode?
17.
I cannot install Brother drivers on Debian 10 or later (Linux)
18.
What driver package format is supported by my Linux distribution?
19.
I cannot find some option in the Printing preferences. (For Windows)
20.
Download a file from the "Downloads" section and save it to Windows 8 computer.
21.
The printer prints unexpectedly or it prints garbage.
22.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
23.
What can happen if the wrong paper is used in your machine.
24.
What are the expected yields of the consumables?
25.
What is the printable area per page?
26.
Delete print jobs from the print queue.
27.
The printer status is Offline or Paused.
28.
Error Message from CD installation in Windows XP : Cannot find file bh21xx.pdd. Please locate the file, occurs during installation. The installation states a file is missing.
29.
What kind of paper can I use?
30.
Printouts have wrinkles or creases.