1. 10/06/2025

Introducing the Brother Artspira application

2. 09/04/2025

Introducing Brother My Design Snap application

3. 28/01/2025

How to connect your machine and transfer data to Artspira

4. 28/01/2025

M4345001 appears on the Artspira app screen.

5. 28/01/2025

There is no machine that can be transferred

6. 28/01/2025

M4341001 appears on the Artspira app screen.

7. 26/11/2024

Introducing Brother My Stitch Monitor application

8. 26/11/2024

How to obtain and input PIN of machine

9. 26/11/2024

[Embroidery machine users] How to retrieve the data transferred from Artspira

10. 09/10/2024

Cannot thread the needle.

11. 09/10/2024

Cannot lower the embroidery foot with the presser foot lever.

12. 10/09/2024

"Use the presser foot lifter button to raise the presser foot." message appears on the LCD. What does it mean?

13. 30/08/2024

List of Error Messages for Artspira app (M#######/E#####)

14. 12/07/2024

"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?

15. 12/07/2024

"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?

16. 12/07/2024

"Attach the embroidery frame." message appears on the LCD. What does it mean?

17. 12/03/2024

Stitches are skipped

18. 08/03/2024

What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]

19. 08/03/2024

What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]

20. 20/02/2024

Fabric puckers

21. 06/02/2024

I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)

22. 02/02/2024

Tutorial videos on how to use the machine [Video instructions]

23. 25/01/2024

How to set up the wireless network connection with the wizard on the machine

24. 19/12/2023

How to embroider an appliqué pattern [Video instructions]

25. 11/12/2023

E92001 appears on the Artspira app screen.

26. 12/10/2023

Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]

27. 29/09/2023

The App shows the message "No Supported Machines Found".

28. 28/08/2023

E96001 appears on the Artspira app screen.

29. 28/08/2023

M5613201 appears on the Artspira app screen.

30. 28/08/2023

M5612301 appears on the Artspira app screen.