1. 12/03/2024

Stitches are skipped

2. 08/03/2024

What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]

3. 08/03/2024

What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]

4. 29/02/2024

Introducing the Brother Artspira application

5. 20/02/2024

Fabric puckers

6. 06/02/2024

I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)

7. 02/02/2024

How to connect your machine and transfer data to Artspira

8. 02/02/2024

Tutorial videos on how to use the machine [Video instructions]

9. 25/01/2024

How to set up the wireless network connection with the wizard on the machine

10. 19/12/2023

How to embroider an appliqué pattern [Video instructions]

11. 11/12/2023

E92001 appears on the Artspira app screen.

12. 13/10/2023

Introducing Brother My Design Snap application

13. 13/10/2023

Introducing Brother My Stitch Monitor application

14. 12/10/2023

Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]

15. 29/09/2023

The App shows the message "No Supported Machines Found".

16. 28/08/2023

E96001 appears on the Artspira app screen.

17. 28/08/2023

M5613201 appears on the Artspira app screen.

18. 28/08/2023

M5612301 appears on the Artspira app screen.

19. 28/08/2023

M4345001 appears on the Artspira app screen.

20. 28/08/2023

List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)

21. 21/08/2023

How do I clean the race?

22. 23/06/2023

M1332002 appears on the Artspira app screen.

23. 02/05/2023

Where do I put the oil in my machine?

24. 24/01/2023

"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?

25. 24/01/2023

"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?

26. 18/01/2023

"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?

27. 26/09/2022

Data cannot be saved to a USB flash drive

28. 26/09/2022

Data cannot be saved to the machine

29. 26/09/2022

The pattern transferred from the Artspira app does not appear on the screen of the machine

30. 26/09/2022

After selecting data, "Downloading" is displayed and the screen does not change to the next screen