FAQs & Troubleshooting
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Innov-is BP3600
147 Results
31.
What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
32.
Tutorial videos on how to use My Design Snap with the machine [Video instructions]
33.
The App shows the message "The sheet could not be detected. Make sure that the sheet and mobile device are level."
34.
Embroidery unit does not operate.
35.
How to Use the Thread Trimming Function. (Jump Stitch Trim)
36.
How do I attach or remove the Embroidery Unit?
37.
"Preventive maintenance is recommended" appears on the LCD.
38.
Introducing Brother My Stitch Monitor application
39.
The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
40.
"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
41.
Bobbin thread does not wind neatly on the bobbin.
42.
Fabric puckers
43.
About the contents and data treated by Artspira app
44.
How to disconnect the machine from Artspira using the Artspira app
45.
How to connect your machine and transfer data to Artspira
46.
List of Error messages for My Design Snap
47.
The App shows the message "Embroidery positioning sticker not found".
48.
The App shows the message "The embroidery frame cannot be detected."
49.
The App shows the message "The calibration sheet cannot be detected."
50.
Bobbin thread breaks
51.
Where do I put the oil in my machine?
52.
How do I wind the bobbin?
53.
I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
54.
The App shows the message "Machine cannot accept the additional image. Please proceed to embroidery screen then select OK to the message ... mobile app. Update?"
55.
How do I get a lens calibration sheet?
56.
About the threads and the bobbin case when embroidering
57.
Loops appear on the surface of the fabric when embroidering
58.
Stitches are skipped
59.
How do I save the embroidery patterns in the machine’s memory?
60.
How do I change the font type in the embroidery pattern?