FAQs & Troubleshooting
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FAX-2820
76 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
3.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
4.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. What can I do?
5.
ControlCenter3 displays a blank screen at startup (Windows)
6.
Can I use non-Brother or third party supplies with the Brother machine?
7.
My FAX/MFC will not Dial. Why?
8.
What can happen if the wrong paper is used in your machine.
9.
How do I clean white or black spots on printed documents?
10.
Document Jam
11.
I am experiencing problems sending a fax, what can I do?
12.
Can I reduce the size of a received fax on this machine?
13.
Replace the drum unit.
14.
Can I print from or scan to Android™ Smartphone?
15.
Can I print from and scan to iPhone, iPod touch and iPad?
16.
What is the difference between the toner cartridge and the drum unit?
17.
Delete the faxes stored in my Brother machine's memory.
18.
Can I set my Brother machine to forward the faxes I receive to another location?
19.
The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear this message?
20.
My Brother machine has no power.
21.
How do I set up an answering machine (TAD) to work on the same line as my Brother machine?
22.
What are the recommended specifications for the paper I should use on my product?
23.
"Paper Jam Rear" error appears on the LCD. What should I do?
24.
How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem?
25.
How do I know which receive mode to select?
26.
What is Distinctive Ring and how do I program it?
27.
Why doesn't the machine answer when receiving a call?
28.
Can I confirm that the FAX was sent correctly?
29.
I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
30.
Do I need a telephone line to send and receive faxes with my Brother machine?