FAQs & Troubleshooting
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FAX-1360
44 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
What is Distinctive Ring and how do I program it?
3.
Can I use voice mail on the same line as my Brother machine?
4.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty Black". What can I do?
5.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
6.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
7.
When I print, the pages are smudged with ink. What should I do?
8.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
9.
Can I still receive faxes or calls when the machine is switched off?
10.
Why doesn't the machine answer when receiving a call?
11.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
12.
Can I program my Brother machine to forward the faxes I receive to another location?
13.
How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
14.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed the ink cartridge?
15.
Can third party ink be used to refill the ink cartridges?
16.
The monochrome copies I make are too light. What can I do?
17.
Can I confirm that the FAX was sent correctly?
18.
When scanning a document to be copied or faxed, the message "OUT OF MEMORY" appears on the display. What can I do?
19.
What does "COMM.ERROR" on the LCD display mean?
20.
How do I replace the Ink Cartridge?
21.
Improve poor print quality.
22.
What is the "Station ID" and how do I set it?
23.
I cannot pull the paper tray out of my machine. What can I do?
24.
Set up an answering machine (TAD) to work on the same line as the Brother machine.
25.
When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
26.
The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
27.
Verify if the Brother machine has a dial tone
28.
The keys on the control panel do not respond.
29.
I can receive a fax, but cannot receive a telephone call.
30.
Where can I find my Brother machine's serial number?