FAQs & Troubleshooting
Popular |
DS-620
62 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The scan speed is too slow.
3.
I cannot save a file downloaded from the Brother support website (For Windows)
4.
I do not have or lost the black and white calibration sheet.
5.
How to identify your Operating System (OS).
6.
Change the paper settings. (Using DSmobileCapture)
7.
Loading the Carrier Sheet.
8.
Cannot find the scanner (Error Code 2019: Initialization Failed)
9.
Can I crop the edge of documents scanned using the carrier sheet? (Macintosh)
10.
Change the image settings. (Using DSmobileCapture)
11.
OCR feature does not work.
12.
Can I print from or scan to Android™ Smartphone?
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
I cannot install Brother drivers on Debian 10 or later (Linux)
15.
Paper suitable for scanning
16.
Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?
17.
Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)
18.
Operation system return error
19.
What driver package format is supported by my Linux distribution?
20.
My scanner gets warm.
21.
Install PaperPort™ 12SE onto Windows 10.
22.
Uninstall the scanner drivers (OS X 10.10 or greater).
23.
Important points for specifying the scan area (Linux)
24.
I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
25.
The scan quality is poor.
26.
Download a file from the "Downloads" section and save it to Windows 8 computer.
27.
When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
28.
Delete a network scanner entry. (Linux)
29.
Pre-Required Procedures (Linux)
30.
Uninstall the Button Manager (Windows).