FAQs & Troubleshooting
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DCP-L3551CDW
283 Results
1.
(Video) Replace the Toner Cartridge
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
5.
Brother iPrint&Scan cannot find my Brother machine (macOS)
6.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
7.
Scan Using Secure Function Lock 3.0
8.
Adjust color settings by using the custom setting in the printer driver
9.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
10.
What is Brother iPrint&Scan?
11.
The printer status is Offline or Paused.
12.
Paper is Jammed underneath the Paper Tray
13.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
14.
Reset the Network Settings to the Factory Settings
15.
I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
16.
Scan multiple pages into one file instead of each scan being saved as a separate file.
17.
Paper is Jammed in the Back of the Machine
18.
Replace the Drum Unit
19.
My Brother machine could not be found over the network when I installed drivers on my computer.
20.
(Video) Connect telephone line and power cords
21.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
22.
Print as a Poster (Windows)
23.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
24.
Paper is Jammed in the Paper Tray
25.
What is the default password for my Brother machine?
26.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
27.
(Video) Set up your Brother machine
28.
(Video) Load an Envelope (Manual Feed Slot)
29.
Paper is Jammed in the Manual Feed Slot
30.
What is the recommended paper?