FAQs & Troubleshooting
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DCP-9010CN
266 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
3.
Can I print from or scan to Android™ Smartphone?
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
7.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
8.
What is Brother iPrint&Scan?
9.
Print on plain paper or bond paper from the Manual feed slot
10.
Scan and save a document in PDF format (Scan to File)
11.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
12.
Turn the Toner Save Mode on or off.
13.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
14.
Change the printer driver settings (Windows/macOS)
15.
Printouts are curled or wavy.
16.
Adjust color settings by using the custom setting in the printer driver
17.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
18.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
19.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
20.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
21.
Print on envelopes, labels or thick paper from the Manual feed slot
22.
I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
23.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
24.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
25.
Jam Tray
26.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
27.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
28.
Jam Rear
29.
What is the recommended paper?
30.
I cannot print using my Brother machine on a wired network. (Windows/macOS)