FAQs & Troubleshooting
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DCP-7010L
202 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The printer status is Offline or Paused.
3.
What driver package format is supported by my Linux distribution?
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
6.
Load envelopes, labels, or thick paper into the manual feed slot.
7.
I cannot install Brother drivers on Debian 10 or later (Linux)
8.
Scan multiple pages into one file instead of each scan being saved as a separate file.
9.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
10.
Load paper.
11.
How to identify your Operating System (OS).
12.
Change the printer driver settings (Windows/macOS)
13.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
14.
Can I print from or scan to Android™ Smartphone?
15.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
16.
I cannot print from my computer via USB.
17.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
18.
Can I use non-Brother or third party supplies with the Brother machine?
19.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
20.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
21.
Windows 10 Support Information
22.
Delete print jobs from the print queue.
23.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
24.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
25.
Scan and save a document in PDF format (Scan to File)
26.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
27.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
28.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
29.
How do I clean white or black spots on printed documents?
30.
How can I improve poor print quality ?