FAQs & Troubleshooting
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DCP-560CN
232 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from or scan to Android™ Smartphone?
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
How do I load paper?
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
7.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
8.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
9.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
10.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
11.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
12.
Delete print jobs from the print queue.
13.
Scan and save a document in PDF format (Scan to File)
14.
Change the printer driver settings (Windows/macOS)
15.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
16.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
17.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
18.
How do I clear the message "PAPER JAM" from the display?
19.
Can I use AirPrint with my Brother machine?
20.
How do I know which side up my photo paper should be in the tray?
21.
The printer status is Offline or Paused.
22.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
23.
Which E-mail packages are compatible with ControlCenter3?
24.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
25.
How to identify your Operating System (OS).
26.
Improve the quality of the images from my Brother machine's PhotoCapture Center.
27.
Configure or change the settings of the ControlCenter 2 or 3 scanning options
28.
What driver package format is supported by my Linux distribution?
29.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
30.
Cannot print after a Windows 10 update (June 2020)