FAQs & Troubleshooting
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111 Results
1.
What is Brother iPrint&Scan?
2.
My Brother machine could not be found over the network when I installed drivers on my computer.
3.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
4.
Configuring frequently-used scan settings on your Brother machine.
5.
Configuring frequently-used scan settings on your computer.
6.
Your Scanner Cannot Be Detected on the Network During Installation
7.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
8.
Can not scan a long document.
9.
Replace Reverse Roller
10.
Document Jam
11.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
12.
Replace Pick up roller
13.
Duplex (two-sided) scan
14.
Can I print from and scan to iPhone, iPod touch and iPad?
15.
The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
16.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
17.
"Multifeed detection" or "Multifeed Detection Error"
18.
Scan multiple pages into one file instead of each scan being saved as a separate file.
19.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
20.
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
21.
How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
22.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
23.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
24.
Can I print from or scan to Android™ Smartphone?
25.
What is the default password for my Brother machine?
26.
Changing scan settings in ControlCenter.
27.
Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
28.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
29.
I cannot save a file downloaded from the Brother support website (For Windows)
30.
Enable the Brother machine's network interface.