FAQs & Troubleshooting
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108 Results
1.
What is Brother iPrint&Scan?
2.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
3.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
Replace Reverse Roller
6.
Duplex (two-sided) scan
7.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
8.
"Multifeed detection" or "Multifeed Detection Error"
9.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
10.
Configuring frequently-used scan settings on your Brother machine.
11.
My Brother machine could not be found over the network when I installed drivers on my computer.
12.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
13.
Replace Pick up roller
14.
What is the default password for my Brother machine?
15.
Configuring frequently-used scan settings on your computer.
16.
How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
17.
Unable to Scan XX
18.
Document Jam
19.
Reset the Scheduled maintenance counter
20.
Discover the MAC address of the Brother network card
21.
Your Scanner Cannot Be Detected on the Network During Installation
22.
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
23.
How to identify your Operating System (OS).
24.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
25.
The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
26.
Can not scan a long document.
27.
Can I print from or scan to Android™ Smartphone?
28.
Can I print from and scan to iPhone, iPod touch and iPad?
29.
If You Want to Check that Your Network Devices are Working Correctly
30.
When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.