FAQs & Troubleshooting
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PT-9700PC
163 Results
61. 09/12/2021
Can I print from any software other than P-touch Editor? (for Windows)
62. 09/12/2021
The paper settings specified from the server computer are not reflected on the client computer.
63. 09/12/2021
How do I transfer label templates with P-touch Transfer Express?
64. 26/10/2021
P-touch Editor crashes when I open it on my Mac.
65. 08/10/2021
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
66. 27/07/2021
How do I transfer templates or other data from the computer to the printer?
67. 14/01/2021
How to make a label with a barcode (P-touch Editor 5.0 for Mac)
68. 13/01/2021
Can I directly operate my printer from a self-developed application software and print a label?
69. 23/12/2020
Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
70. 27/11/2020
How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
71. 25/11/2020
Share your printer in Windows 7 in a network-shared environment.
72. 24/11/2020
How do I create an Address Label? (P-touch Editor 5.0 for Windows)
73. 18/11/2020
Printing is not possible. (P-touch Editor 5.0 for Mac)
74. 13/11/2020
Printing is not possible. (P-touch Editor5.3 for Mac)
75. 02/11/2020
How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
76. 22/10/2020
How can I print data directly from Access 2010?
77. 15/10/2020
The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
78. 07/10/2020
How do I use a template? (P-touch Editor 5.1 for Mac)
79. 07/10/2020
How do I use a template? (P-touch Editor 5.0 for Mac)
80. 15/09/2020
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
81. 04/09/2020
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
82. 26/08/2020
How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
83. 14/07/2020
How do I create an Address Label? (P-touch Editor 5.x for Windows)
84. 12/06/2020
The tape got jammed or stuck in the printer.
85. 04/06/2020
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
86. 02/06/2020
I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
87. 02/06/2020
How to print in high resolution mode using an HG tape
88. 02/06/2020
Is it possible to connect both USB cable and Serial cable to the same machine at the same time?
89. 19/05/2020
How do I print vertical text? (P-touch Editor 5.x for Windows)
90. 19/05/2020
How do I create a label using a template? (P-touch Editor 5.x for Windows)