FAQs & Troubleshooting
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DCP-560CN
232 Results
31.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
32.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
33.
Delete print jobs from the print queue.
34.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
35.
Can I use AirPrint with my Brother machine?
36.
How to identify your Operating System (OS).
37.
Improve the quality of the images from my Brother machine's PhotoCapture Center.
38.
The edge of glossy paper is smudged.
39.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
40.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
41.
Can I print using only the black ink cartridge when the Color cartridges have run out?
42.
I cannot remove red-eye.
43.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
44.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
45.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
46.
Why can't I print when an ink cartridge is empty?
47.
When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
48.
I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
49.
The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
50.
The downloaded driver's name is different from my machine's name. (Linux)
51.
When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
52.
Pre-Required Procedures (Linux)
53.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
54.
I cannot make borderless prints.
55.
Can I print from or scan to Android™ Smartphone?
56.
How do I know which side up my photo paper should be in the tray?
57.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
58.
Windows 7 Support Information
59.
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
60.
Scan multiple pages into one file instead of each scan being saved as a separate file.