DCP-T500W FAQs & Troubleshooting DCP-T500W Not your product? Sort by: Updated Date Popularity 4 Results 1. 27/11/2018 When I make a copy the image or text is cut off. 2. 26/03/2015 One or more of my colors are not printing (blank). 3. 09/03/2015 When I print, the pages are smudged with ink. 4. 04/06/2014 The edge of glossy paper is smudged. Copy FAQs & Troubleshooting