FAQs & Troubleshooting
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PJ-773
120 Results
1.
How do I connect my printer via Wi-Fi®?
2.
Printing from an Android™ device
3.
Printing from an Apple device (iPad, iPhone, iPod touch, etc.)
4.
I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
5.
How do I turn the printer off?
6.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
7.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
8.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
9.
The Wi-Fi® connection takes time.
10.
Installing a CA certificate
11.
Printing from a Windows PC or Mac
12.
Installing the software
13.
How do I switch to and use the mass storage mode?
14.
How to delete the registry information and files related to the printer driver
15.
The latest printer driver was successfully installed, but the driver did not update correctly.
16.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
17.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
18.
How to connect to an AC power outlet (optional)
19.
Using the Communication Settings (for Windows)
20.
How to identify your Operating System (OS) for Windows or Mac
21.
What Android™ mobile application can I use?
22.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
23.
I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
24.
How to connect to a DC power outlet (optional)
25.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
26.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
27.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
28.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
29.
How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
30.
Using the Printer Setting Tool (for Mac)