FAQs & Troubleshooting
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MFC-L6915DW
147 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Use Universal Print (Windows)
3.
Delete print jobs from the print queue.
4.
Install the Brother Mobile Connect application (for mobile device)
5.
Change the printer driver settings (Windows)
6.
(Video) Paper is Jammed in the 2-sided Tray
7.
(Video) Paper is Jammed in the Back of the Machine
8.
(Video) Paper is Jammed in the Paper Tray
9.
My Brother machine has no power.
10.
Add your Brother machine with AirPrint (macOS)
11.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
12.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
13.
The printer status is Offline or Paused.
14.
(Video) Paper is Jammed in the MP tray
15.
What is the default password for my Brother machine?
16.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
17.
I cannot print on a wireless (Wi-Fi) network (Windows)
18.
Self-Diagnostic
19.
Check the remaining ink or toner level (Linux)
20.
(Video) Set up your Brother machine
21.
Why doesn't my Brother machine have a dial tone?
22.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
23.
Ghosting images
24.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
25.
I cannot print full-page photos or images using Email Print.
26.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
27.
I cannot print using my Brother machine on a wired network (Windows/macOS)
28.
I cannot print on a wireless (Wi-Fi) network (Mac)
29.
Control Printer Driver settings (only available for Windows)
30.
I cannot save a file downloaded from the Brother support website (For Windows)