FAQs & Troubleshooting
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MFC-J625DW
366 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
Paper Jam
3.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
4.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
5.
Can I use voice mail on the same line as my Brother machine?
6.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
7.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
8.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
9.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
10.
How do I load paper?
11.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
12.
Delete print jobs from the print queue.
13.
I still receive the error message "Paper Jam" after I removed the jammed paper.
14.
Ink Absorber Full
15.
The printer status is Offline or Paused.
16.
Can I transfer faxes to the PC when my machine has a mechanical problem?
17.
Improve poor print quality.
18.
Replace Ink
19.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
20.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
21.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
22.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
23.
I cannot print using my Brother machine on a wireless network (Windows)
24.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
25.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
26.
Printing/ Scanning with a mobile device
27.
What is Brother iPrint&Scan?
28.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
29.
How to identify your Operating System (OS).
30.
I cannot start ControlCenter4.