FAQs & Troubleshooting
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MFC-J3720
239 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
(Video) Load plain Letter/A4 paper
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
Load paper in the paper tray
6.
Load paper in the paper tray #2
7.
(Video) Install the ink cartridges
8.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
9.
Scan a document and e-mail it as an attachment
10.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
11.
Paper Jam
12.
Load envelopes
13.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
14.
Can I print from or scan to Android™ Smartphone?
15.
(Video) Load envelopes
16.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
17.
Ink Absorber Full
18.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
19.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
20.
No Paper Fed
21.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
22.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
23.
Loading paper in the manual feed slot.
24.
Scan a document and save the scanned image to a folder on a local or network hard disk
25.
Protect your Brother machine against unauthorised access over the network
26.
(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
27.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
28.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
29.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
30.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?